the ideal candidate:

•  Analytical with strong Microsoft Excel knowledge. Power BI &/or Anaplan experience a bonus!
• Good organisation skills and ability to communicate effectively as part of a team and with customers.
• Previous demand planning experience in FMCG.
• The energy and self-motivation to work within a rapidly growing business that is constantly evolving with changing priorities.
• Pro-active, identifying issues as or before they arise.
• Ability to work under pressure, meet targets and deadlines.
• An open-minded approach to the role and a flexible, can do, friendly attitude. Our business is constantly changing!
• A passion for food.

about us: 

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

D&I statement: 

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us, please remove your: full name, name of University/School, address, email address and any photos of you on your CV and covering letter. non-anonymised CVs may not be reviewed. 

Scope of the role:

• Generate timely and accurate demand plans for all product categories in your customer accounts on a weekly/monthly/promotional basis.
• Owner of forecast accuracy KPIs for your customer accounts. Drive root cause identification and corrective actions at SKU level. Challenge the sales forecast to drive excellent DPA.
• Assist in the development of process to complement and challenge the wider business; maximise the robustness of the forecast given to supply planning, such as NPD project launch planning.
• Build strong relationships internally & externally, taking a collaborative approach to forecasting and other projects.
• Conduct regular reviews of customer level data (e.g. EPOS, stock holding) to help assist and challenge the sales team in their forecasting.
• Assist in developing the company S&OP process, creating new ways of working with different parts of the business, documenting all forecast assumptions, risks and opportunities and performance tracking.
• Work with the wider supply chain team to find efficiency savings and reducing cost-to-serve.

what we offer:

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays  (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days wfh)
• Opportunity to work from abroad 
• 50% employee discount in itsu shops
• Free itsu lunch 
• Discounts at major retailers
• A sizeable training budget to support your ongoing development