about us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its delicious food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

role responsibility

The Digital Marketing Executive will be supporting our Marketing team during a period of 12 months with the following responsibilities:

• Product launch support – Responsible for the implementation of marketing product data in line with regular product launches.
• Analytics & reporting – Regular performance reporting for digital channels, providing recommendation for sales growth ensuring that we hit our annual KPIs
• Brand guardianship – Ensuring that all restaurant and brand information is accurate and consistent across website, GMB, CRM, app, in-restaurant kiosks and paid online activity.
• Design briefs – Managing clear and detailed digital design briefs with internal design team.
• Partner management – Managing partner relationships along with the Digital Marketing Manager
• Performance marketing – Executing the eCRM, SEO, app, and online advertising strategies, continually testing, learning and driving footfall to stores.
• Digital asset Management – Updating content and building pages on the website and app CMS in line with new store openings and marketing campaigns.
• Collaboration & alignment – Work collaboratively with the wider marketing team and key stakeholders across the business to showcase the impact of digital activity.
• Improved workflows - Communicate and work closely with key business stakeholders to understand and subsequently implement improved workflows.

the ideal candidate

• 1+ years digital marketing experience
• Strong attention to detail
• Analytical capability
• Experience in tools such as Excel, Google Analytics, Firebase, SEMrush, CMS systems etc.
• Willingness to work independently as well as collaboratively as part of a wider team
• Excellent communication, presentation, and stakeholder management skills
• Meticulously organised and tenacious with timings
• A genuine passion for food - restaurants, cooking, eating, watching

perks and benefits

• Private medical insurance
• Company pension scheme 
• Group income protection
• Life assurance
• Health cash plan
• Employee assistance program
• Critical illness scheme
• Food allowance 
• Discounts at major retailers
• Cycle to work scheme