about us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its delicious food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

role responsibility

• Management of the itsu website content - the lead on creating dynamic content & managing updates across the itsu & 3rd party digital platforms.
• Menu launches – working closely with key stakeholders across the business to co-ordinate implement seasonal menu launches across digital touchpoints.
• SEO – implementation  of search engine marketing strategy, optimising performance, updating products and creating compelling blog posts.
• Performance marketing – support CRM Manager to set-up practical CRM campaigns.
• Key day-today contact for our agencies and internal teams.
• Keeping up to date with digital & technological advancements to ensure itsu is ahead of the game.

scope of the role

itsu apply the same level of thinking, the same amount of care, craft and creative magic to the entire digital customer experience. We do this to create not just a connected and consistent journey but a beautiful one.

And all our hard work was recognised when itsu won the best omnichannel award at the Retailers retail award...and now we want even more. We are now looking for an exceptional Digital Marketing Executive to join our team and take us to the next level. This role will be responsible for managing our fastest growing channels including the website, in-restaurants kiosks, CRM and app.

the ideal candidate

• 2+ years experience in a digital role, either in house or agency side, preferably for a hospitality, retail or FMCG brand.
• Strong verbal and written communication skills, including a flair for copywriting.
• An agile self-starter, with the ability to take initiative and work autonomously to multiple deadlines in a fast-paced environment.
• Experience in search engine marketing & email marketing.
• The passion to deliver excellent results & grow within business.

perks and benefits

In return for your time, commitment to your role and itsu, you will receive:

• A competitive salary
• Flexible working, which consists of 1 day a week working from home, flexible working hours, and up to 2 weeks a year working from abroad.
• Generous time off allowances, which include 25 days holiday plus bank holiday, enhanced family leave.
• A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not.
• We cover a variety of different benefits such as physical, mental, financial, environmental and social wellbeing. 
• An array of business events and socials throughout the year.

No matter what you do at itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.