itsu is the Asian-inspired quick service & grocery brand with a compelling vision and global opportunity.

Founded in 1997, itsu is the result of 20 years of innovation across 70+ busy sites.

Itsu [grocery] offers exciting and enticing high-quality Asian-inspired foods [online and in supermarkets] and has quickly become one of the leading brands in that specific group. Yet, it is still the beginning and the business has huge global ambitions.

scope of the role

Overarching

• Responsible for the quality, safety, legality and authenticity of itsu [grocery] products.
• Support the Technical team in maintaining AA grade BRC Agents & Brokers accreditation.
• Provides support to the Technical team on a day to day basis with ad hoc requests and reporting

Key accountabilities

• Maintaining the supplier approval databases [QADEX and SEDEX] ensuring certificates and supplier approval questionnaires are always completed and up to date.
• Manage the specification pipeline working with the Technical team and suppliers to meet deadlines.
• Work with the Technical team to complete and maintain product specifications, 1 pagers and production documents across the itsu [grocery] portfolio to ensure products are safe and legal.
• Assist the team in generating pack copies and approving legal labelling for new and existing products.
• Raise the bar on product quality through the co-ordination of product assessment panels and creation of Quality Attribute Sheets.

the ideal candidate

This is a great entry role for a graduate who is looking to start their career in Technical and Food Safety. We are looking for someone who is happy to get involved in lots of different areas of Technical from artwork reviews to leading taste panels and can keep up with a fast-paced work environment. We are at an exciting growth stage and would love someone who can come on this journey with us and develop with the business.

Is this you: 

• Qualified to degree level in food science or science degree with relevant work experience within the food industry
• Knowledge of EU food legislation and labelling requirements
• Have excellent attention to detail
• Be able to work in a small team and individually
• Have a passion for food & Asian inspired food in particular

perks and benefits

• Competitive salary
• Competitive bonus scheme
• 25 days holiday
• A great work-space with a ‘start-up’ feel in Central London
• Health insurance
• Company pension scheme
• The chance to work directly with the co-founder of itsu & Pret
• 50% employee discount in itsu shops
• Free itsu lunch 
• Discounts at major retailers