itsu [grocery] are hiring: Graphic Designer

the ideal candidate:

• 2+ years working in a Graphic Design role or similar 
• Takes pride in their work, with strong attention to detail 
• Strong experience of working with Mac operating systems & Adobe Creative Suite including InDesign, Photoshop & Adobe Illustrator
• Strong organisational & time management skills
• Excellent communication
• Ability to work independently as well as part of a team in a fast-paced environment
• Adaptable and resilient to last minute changes with experience working on multiple projects simultaneously 
• Comfortable using own initiative on design projects 
• Has a good understanding of brand consistency 
• Knowledge of printing processes & an interest in structural design is preferable

about us:

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class healthy food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

itsu [grocery], which this role falls under, takes the itsu brand into supermarkets, health food stores, online, wholesale and internationally with products such as crispy seaweed thins, frozen gyoza & bao, brilliant’broth, rice’noodles & miso’easy to name a few…

D&I statement:

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us, please remove your: full name, name of University/School, address, email address and any photos of you on your CV and covering letter. non-anonymised CVs may not be reviewed. 

scope of the role:

• Join the itsu grocery brand team as one of three in-house Graphic Designers [projects split by category]
• Work closely with the Product Development & Artwork team on all itsu [grocery] packaging, managing concept through to artwork [design concepts to be briefed to our in-house artworker]. Occasional support with artworking may be required.
• Ensure that all projects are delivered on time and in line with briefs, clearly communicating design project status to key stakeholders
• Create content [still and moving images] for itsu.com & social channels [no coding knowledge or CMS experience required]
• Work with Brand Director & the marketing team on producing creative for trade and brand campaigns. Working across multiple formats inc print, digital, in-store POS, etc.
• Create marketing collateral  for internal & external presentations, brand brochures, and other internal assets.
• Oversee the creation of best in class physical product mock-ups for internal` & external meetings. Managing external printing suppliers and internal budgets & timelines.
• Design innovation – constantly looking for new, unexpected, and improved ways to express the brand

what we offer

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays  (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (1 day wfh)
• Opportunity to work from abroad 
• 50% employee discount in itsu shops
• Free itsu lunch 
• Discounts at major retailers
• A sizeable training budget to support your ongoing development

we want to hear from you

• Ideal start date: 18th August 2025