about us

the ideal candidate:

• Analytical with strong Microsoft Excel knowledge.
• Good organisation skills and ability to communicate effectively as part of a team and
• with suppliers.
• Previous supply planning experience, with chilled experience a bonus!
• The energy and self-motivation to work within a rapidly growing business that is
• constantly evolving with changing priorities
• Pro-active, identifying issues as or before they arise.
• Ability to work under pressure, meet targets and deadlines
• An open-minded approach to the role and a flexible, can do, friendly attitude. Ourbusiness is constantly changing!
• A passion for food.

about us: 

itsu is the Asian-inspired quick service & grocery brand with a compelling vision and global opportunity.

Founded in 1997, itsu is the result of 20 years of innovation across 70+ busy sites. itsu [grocery] offers exciting and enticing high-quality Asian-inspired foods [online and in supermarkets] and has quickly become one of the leading brands in that specific group. Yet, it is still the beginning and the business has huge global ambitions.

D&I statement: 

itsu [grocery] is committed to building a diverse, equitable and inclusive organisation. We encourage applicants from a wide range of backgrounds to apply for all of our opportunities.

When applying for a role with us, please remove your: full name, name of University/School, address, email address and any photos of you on your CV and covering letter. non-anonymised CVs may not be reviewed. 

Scope of the role:

itsu [grocery] is looking for a supply network planner to lead our chilled join its growing supply chain team. They will manage the movement of products from our warehouses to our retailers & wholesalers. They should be analytical and be able to form strong relationships with our customers to maximise our service. They will also be responsible for reporting service levels and investigating order & invoice issues.

• Lead the planning of our chilled category, with both daily planning & longer shelf life products, to maximise our service to customers and minimise waste.
• Build strong relationships with our suppliers to mitigate issues and smooth
• changeover between products and artwork.
• Work with co-manufacturers to improve our service while ensuring efficiency of manufacture and controlling costs.
• Collaborate internally with demand planning & the component/ingredient planner.
• Assist in the stock reconciliation process at month end to ensure all stock is
• accounted for.
• Analyse supplier performance – managing costs and negotiating where relevant.

what we offer:

• Competitive salary
• Competitive bonus scheme
• 25 days holiday + bank holidays  (two bank holidays are interchangeable for other religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days wfh)
• Opportunity to work from abroad 
• 50% employee discount in itsu shops
• Free itsu lunch 
• Discounts at major retailers