about us

itsu is the healthy eating, Asian inspired quick service retail & grocery brand with over 70 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its best-in-class food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-is-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

The Heart with Smart Group (HwS) is one of the leading franchisee partners operating 168 Restaurants and we have launched a new franchise partnership with itsu opening numerous shops across the UK. Why join us? We are a diverse and brilliant team of over 4000 operating world-class brands. We are one of the largest employers in the hospitality industry and we offer award-winning development opportunities and exciting long term careers all within a supportive and fun culture.

scope of the role

Start as a 'Team Member' at £10.40 per hour [including hourly bonus]

With our top of class learning programs and career progression opportunities, you can quickly earn £10.00 as a 'Team Member Pro' [including hourly bonus], up to  £11.50 as a 'Team Leader' [including hourly bonus].

You will be responsible for preparing our delicious food in the kitchen and serving our loyal customers, whilst being part of a dynamic team that ensures our shops and kitchens are always at their best.

the ideal candidate

To join us as a Team Member, you do not need any previous experience, we will teach you everything.  

We are looking for people displaying the 4 itsu qualities:

I take pride [in what I do]

I care [for people]

I want to grow [myself & others]

I build trust [around me]

perks and benefits

• Employee assistance program
• Performance bonus
• Paid fortnightly
• Paid breaks
• 28 days holiday (Full time)
• Food allowance 
• Discounts at major retailers
• Loyalty awards

Apply now! It only takes 2 minutes..