about us

itsu is the healthy eating, Asian inspired food brand with over 70 stores in the UK where our ambitious, hard-working teams help serve our wonderful customers each day.  Renowned for its delicious food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores. With its best-is-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

The Heart with Smart Group [HwS] is one of the leading franchisee partners operating 193 Restaurants and we have just launched a new franchise partnership with itsu, which will see us opening our first itsu restaurant in August. Why join us? We are a diverse and brilliant team of over 4000 operating world-class brands. We are one of the largest employers in the hospitality industry and we offer award-winning development opportunities and exciting long term careers all within a supportive and fun culture.

scope of the role

Start as a 'Team Member' at £10.40 per hour [including hourly bonus]

With our top of class learning programs and career progression opportunities, you can quickly earn £10.90 as a 'Team Member Pro' [including hourly bonus].

You will be responsible for preparing our delicious food in the kitchen and serving our loyal customers, whilst being part of a dynamic team that ensures our shops and kitchens are always at their best.

the ideal candidate

To join us as a Team Member, you do not need any previous experience, we will teach you everything.  

We are looking for people displaying the 4 itsu qualities:

I take pride [in what I do]

I care [for people]

I want to grow [myself & others]

I build trust [around me]

perks and benefits

Paid fortnightly, paid breaks, free employee meal when working, employee discounts, 28 days holiday for full-timers, performance bonus, retail discounts, support 24/7 for wellbeing, gym discount.