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Team Member

about us

itsu are the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. itsu's renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.

In addition to itsu restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. They are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.

With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.

The Heart with Smart Group (HwS) is one of the leading franchisee partners operating over 150+ Restaurants and we have launched a new franchise partnership with itsu to continue their commitment of expansion across the UK.

We have a fantastic opportunity for the right candidate to join our amazing team in XXXX

Why join us? We are a diverse and brilliant team of over 4000 operating world-class brands. We are one of the largest employers in the hospitality industry and we offer award-winning development opportunities and exciting long term careers all within a supportive and fun culture.

scope of the role

Start as a 'Team Member' at £11.84 per hour [including hourly bonus]

With our top of class learning programs and career progression opportunities, you can quickly earn £12.24 as a 'Team Member Pro' [including hourly bonus], up to £12.84 as a 'Team Leader' [including hourly bonus].

You will be responsible for preparing our delicious food in the kitchen and serving our loyal customers, whilst being part of a dynamic team that ensures our shops and kitchens are always at their best.

the ideal candidate

To join us as a Team Member, you do not need any previous experience, we will teach you everything.  

We are looking for people displaying the 4 itsu qualities:

I take pride [in what I do]

I care [for people]

I want to grow [myself & others]

I build trust [around me]

perks and benefits

  • Paid fortnightly
  • Paid breaks
  • Performance bonus
  • 28 days holiday (Full Time)
  • Employee assistance program
  • Range of discounts on Health Services [including Dental insurance and Gym memberships]
  • Discounts at major retailers and across the HwS brands
  • Food allowance 
  • Loyalty awards
  • Refer a Friend scheme 


Apply now! It only takes 2 minutes..


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